Managing stakeholders on a deal

Stakeholders are individuals or organizations involved in a deal and interested in its success, such as borrowers, contractors, other lenders, suppliers, subcontractors, and so on. In Built, lenders can manage stakeholders who are responsible for a particular deal. These stakeholders may collaborate throughout the deals lifecycle to request draws or perform other actions.

The Built application supports internal and external stakeholders.

Internal stakeholders: Internal stakeholders are your organizations and users within the organization, such as loan administrators, inspectors, loan originators, draw administrators, and so on.

External stakeholders: External stakeholders are organizations or individuals and their users under contacts in Built, such as contractors, borrowers, suppliers, and so on.

Note:

• Some deal or draw workflows may require users to have defined stakeholder seats, to support approvals and other conditions before status transitions.

• Stakeholder seat assignment is independent of a user's role in the system.

• User roles are provisioned to access the entire application, while the stakeholder seat governs the user's stake on a specific deal.

You can add and remove stakeholders from a deal.

Note: Ensure that full access is provided to the following permissions:

• Deal Management - Portfolio Page & Deal Creation, Deal Overview, and Deal Details

• Deal Stakeholders - Deal Stakeholder Management

• Deal Stakeholders must be added to the Organizations Contacts (External) or Users (Internal)

This topic includes the following sections:

• Adding a stakeholder to a deal

• Creating a new external stakeholder

• Removing a stakeholder from a deal

• Managing access for external stakeholders